Communication Hub
Automate institutional communication with WhatsApp, SMS, Email, and push notifications powered by AI
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Multiple Communication Channels
Reach everyone, everywhere
WhatsApp Business
Official WhatsApp Business API with verified green tick
SMS Gateway
Bulk SMS with DLT compliance and delivery tracking
Email Automation
Professional emails with attachments and tracking
Push Notifications
In-app notifications for mobile app users
Voice Calls
Automated voice calls for urgent notifications
In-App Chat
Real-time chat between students, parents, and staff
Powerful Communication Features
Everything you need to stay connected
AI Message Generation
AI automatically generates contextual messages for fees, attendance, exams, and events.
- โAuto-generated content
- โMulti-language support
- โPersonalized messages
- โTemplate library
- โSmart suggestions
Automated Triggers
Set up automated messages triggered by events like low attendance, fee due, exam schedules.
- โEvent-based triggers
- โScheduled messages
- โConditional logic
- โRecurring notifications
- โSmart timing
Multi-Channel Delivery
Send the same message across WhatsApp, SMS, Email, and push notifications simultaneously.
- โUnified interface
- โChannel priority
- โFallback options
- โCost optimization
- โDelivery tracking
Template Management
Pre-approved WhatsApp templates and customizable message templates for all channels.
- โPre-approved templates
- โCustom variables
- โRich formatting
- โMedia support
- โVersion control
Delivery Analytics
Track message delivery, open rates, click rates, and engagement across all channels.
- โReal-time tracking
- โDelivery reports
- โEngagement metrics
- โCost analysis
- โPerformance insights
Two-Way Communication
Enable parents and students to reply, ask questions, and interact with the institution.
- โReply handling
- โQuery management
- โAuto-responses
- โTicket creation
- โChat history
How It Works
From trigger to delivery in seconds
Event Trigger
System event or manual trigger
AI Generation
AI generates personalized message
Template Selection
Choose or customize template
Audience Selection
Select recipients or groups
Channel Selection
Choose delivery channels
Schedule/Send
Send now or schedule for later
Delivery
Multi-channel message delivery
Analytics
Track delivery and engagement
Why Choose Our Communication Hub?
Built for educational institutions
Instant Delivery
Send messages to thousands of parents in seconds. 95% delivery rate with real-time tracking and analytics.
AI-Powered
AI generates contextual messages automatically. Save hours of manual work with smart templates and suggestions.
Cost Effective
Pay only for delivered messages. Bulk discounts and monthly packages available. 50% cheaper than competitors.
Frequently Asked Questions
Everything you need to know
How does WhatsApp Business API work?
We provide official WhatsApp Business API integration with verified green tick. You can send template-based messages, notifications, and enable two-way conversations. All messages are DLT compliant and tracked in real-time.
What is the cost per message?
Pricing varies by channel: WhatsApp (โน0.25-0.35), SMS (โน0.20-0.30), Email (โน0.10), Push Notifications (Free). We offer bulk discounts and monthly packages. You only pay for delivered messages.
Can parents reply to messages?
Yes! Parents can reply to WhatsApp messages, SMS, and emails. All replies are captured in the system and can be managed through our unified inbox. You can also set up auto-responses for common queries.
How is AI message generation different?
Our AI understands the context (fee due, low attendance, exam schedule) and automatically generates appropriate, personalized messages in multiple languages. It saves hours of manual message writing and ensures consistency.
Is it compliant with DLT and TRAI regulations?
Yes! All SMS and WhatsApp messages are fully compliant with DLT (Distributed Ledger Technology) and TRAI regulations. We handle template registration, sender ID approval, and compliance documentation.
Ready to Transform Communication?
Join 500+ institutions using OnCampusERP Communication Hub
โ Free WhatsApp setup โ DLT compliance support โ No setup fee
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