๐Ÿ’ฌ Unified Communication Platform

Communication Hub

Automate institutional communication with WhatsApp, SMS, Email, and push notifications powered by AI

1M+
Messages Sent
95%
Delivery Rate
80%
Open Rate
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Migrating from another system?

We'll transfer all your communication templates & history for FREE using AI (Worth โ‚น5 Lakhs)

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Multiple Communication Channels

Reach everyone, everywhere

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WhatsApp Business

Official WhatsApp Business API with verified green tick

Verified accountRich mediaTemplatesTwo-way chat
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SMS Gateway

Bulk SMS with DLT compliance and delivery tracking

DLT compliantInstant deliveryDelivery reportsUnicode support
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Email Automation

Professional emails with attachments and tracking

Custom templatesAttachmentsOpen trackingBulk sending
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Push Notifications

In-app notifications for mobile app users

Instant alertsRich contentAction buttonsScheduled
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Voice Calls

Automated voice calls for urgent notifications

IVR supportMulti-languageCall recordingScheduled calls
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In-App Chat

Real-time chat between students, parents, and staff

Real-timeFile sharingGroup chatsMessage history

Powerful Communication Features

Everything you need to stay connected

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AI Message Generation

AI automatically generates contextual messages for fees, attendance, exams, and events.

  • โœ“Auto-generated content
  • โœ“Multi-language support
  • โœ“Personalized messages
  • โœ“Template library
  • โœ“Smart suggestions
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Automated Triggers

Set up automated messages triggered by events like low attendance, fee due, exam schedules.

  • โœ“Event-based triggers
  • โœ“Scheduled messages
  • โœ“Conditional logic
  • โœ“Recurring notifications
  • โœ“Smart timing
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Multi-Channel Delivery

Send the same message across WhatsApp, SMS, Email, and push notifications simultaneously.

  • โœ“Unified interface
  • โœ“Channel priority
  • โœ“Fallback options
  • โœ“Cost optimization
  • โœ“Delivery tracking
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Template Management

Pre-approved WhatsApp templates and customizable message templates for all channels.

  • โœ“Pre-approved templates
  • โœ“Custom variables
  • โœ“Rich formatting
  • โœ“Media support
  • โœ“Version control
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Delivery Analytics

Track message delivery, open rates, click rates, and engagement across all channels.

  • โœ“Real-time tracking
  • โœ“Delivery reports
  • โœ“Engagement metrics
  • โœ“Cost analysis
  • โœ“Performance insights
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Two-Way Communication

Enable parents and students to reply, ask questions, and interact with the institution.

  • โœ“Reply handling
  • โœ“Query management
  • โœ“Auto-responses
  • โœ“Ticket creation
  • โœ“Chat history

How It Works

From trigger to delivery in seconds

1

Event Trigger

System event or manual trigger

2

AI Generation

AI generates personalized message

3

Template Selection

Choose or customize template

4

Audience Selection

Select recipients or groups

5

Channel Selection

Choose delivery channels

6

Schedule/Send

Send now or schedule for later

7

Delivery

Multi-channel message delivery

8

Analytics

Track delivery and engagement

Why Choose Our Communication Hub?

Built for educational institutions

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Instant Delivery

Send messages to thousands of parents in seconds. 95% delivery rate with real-time tracking and analytics.

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AI-Powered

AI generates contextual messages automatically. Save hours of manual work with smart templates and suggestions.

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Cost Effective

Pay only for delivered messages. Bulk discounts and monthly packages available. 50% cheaper than competitors.

Frequently Asked Questions

Everything you need to know

How does WhatsApp Business API work?

We provide official WhatsApp Business API integration with verified green tick. You can send template-based messages, notifications, and enable two-way conversations. All messages are DLT compliant and tracked in real-time.

What is the cost per message?

Pricing varies by channel: WhatsApp (โ‚น0.25-0.35), SMS (โ‚น0.20-0.30), Email (โ‚น0.10), Push Notifications (Free). We offer bulk discounts and monthly packages. You only pay for delivered messages.

Can parents reply to messages?

Yes! Parents can reply to WhatsApp messages, SMS, and emails. All replies are captured in the system and can be managed through our unified inbox. You can also set up auto-responses for common queries.

How is AI message generation different?

Our AI understands the context (fee due, low attendance, exam schedule) and automatically generates appropriate, personalized messages in multiple languages. It saves hours of manual message writing and ensures consistency.

Is it compliant with DLT and TRAI regulations?

Yes! All SMS and WhatsApp messages are fully compliant with DLT (Distributed Ledger Technology) and TRAI regulations. We handle template registration, sender ID approval, and compliance documentation.

Ready to Transform Communication?

Join 500+ institutions using OnCampusERP Communication Hub

โœ“ Free WhatsApp setup โœ“ DLT compliance support โœ“ No setup fee