How Can We Help You?

Find answers, get support, and learn how to make the most of OnCampusERP

Popular Help Topics

๐Ÿ“„Getting Started with OnCampusERP
๐Ÿ“„Managing Student Admissions
๐Ÿ“„Fee Collection & Payment Processing
๐Ÿ“„Attendance Tracking Setup
๐Ÿ“„Creating Exam Schedules
๐Ÿ“„Generating Reports & Analytics
๐Ÿ“„Mobile App Configuration
๐Ÿ“„User Roles & Permissions
๐Ÿ“„Data Import & Export
๐Ÿ“„Integration with Other Systems
๐Ÿ“„Troubleshooting Common Issues
๐Ÿ“„Security & Privacy Settings

Frequently Asked Questions

How do I reset my password?

Click on "Forgot Password" on the login page, enter your email, and follow the instructions sent to your inbox.

Can I import existing student data?

Yes, OnCampusERP supports bulk data import via Excel/CSV files. Contact support for data migration assistance.

Is training provided for staff?

Yes, we provide comprehensive training sessions for all staff members, including video tutorials and live training.

What are the system requirements?

OnCampusERP is cloud-based and works on any modern web browser. Mobile apps are available for iOS and Android.

How secure is my data?

We use bank-grade encryption, regular backups, and comply with all data protection regulations including GDPR.

Still Need Help?

Our support team is available 24/7 to assist you